Mhsuhag Video Editing Services
Effective Date: May 31, 2025

1. Introduction

Welcome to Mhsuhag (“Mhsuhag,” “we,” “us,” or “our”). We are committed to protecting the privacy of our clients (“Client,” “you,” or “your”) who use our video editing services (“Services”).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you:

  • Visit our website
  • Use our Services
  • Communicate with us via any channel

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Contact Information: Name, email address, phone number, billing address
  • Payment Information: Credit card or payment details (processed by a secure third-party; we do not store full credit card numbers)
  • Client Content: Videos, images, scripts, audio files, branding guidelines, and other materials for editing. These may contain personal information.
  • Communication Data: Correspondence via email, phone, or chat
  • Feedback or Survey Responses

b. Technical and Usage Data (if applicable)

If we operate a website, we may collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, links clicked, and time spent

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services
  • Process payments and manage subscriptions
  • Communicate with you, including customer support
  • Customize and improve your experience
  • Send updates, promotions, or marketing (with your consent)
  • Enforce legal agreements and comply with obligations
  • Perform internal business analysis and operations

4. How We Share Your Information

We do not sell your personal information. We may share your data in the following ways:

a. With Service Providers

To support operations such as:

  • Payment processing (e.g., Stripe, PayPal)
  • Cloud storage (e.g., Google Drive, Dropbox)
  • Customer service and communication tools

These providers are authorized to use your information solely to provide services to us.

b. Legal Requirements

We may disclose your information to:

  • Comply with applicable laws or government requests
  • Protect our legal rights and assets
  • Investigate fraud or service misuse
  • Ensure user and public safety

c. Business Transfers

In the event of a merger, acquisition, or sale, your data may be part of the transferred assets. We will notify you of significant changes.

d. With Your Consent

We may disclose information for other purposes with your clear permission.

5. Data Retention

We retain personal information only as long as necessary for:

  • Providing our Services
  • Meeting legal, accounting, or business requirements

Client Content will be stored for up to 30 days after final delivery unless otherwise agreed.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data.
However, no method of electronic storage or transmission over the internet is 100% secure. While we strive for high standards, we cannot guarantee absolute security.

7. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California, local laws in Bangladesh), you may have rights such as:

  • Access to your data
  • Request correction or deletion
  • Object to or limit data processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at the email provided below. We will respond according to applicable laws.

8. Cookies and Tracking Technologies (If Applicable)

We do not use cookies or tracking technologies beyond basic site functionality.

9. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect information from minors. If you believe we have collected such data, please contact us for prompt removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When changes are made, we will:

  • Update the Effective Date
  • Post the revised policy on this page
  • Notify you via email or a website notice, if significant

Please review this policy periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Mhsuhag Video Editing Services
📧 Email: videoediting@mhsuhag.com